Frequently Asked Questions

Please note that this document contains information relevant to admitted/registered graduate students. M.Ed. students should also review the School of Education's FAQ document at: http://education.acadiau.ca/graduate-programs.html

M.Ed. students should also consult: http://med.acadiau.ca/home.html

Updated October 2017

> I am an International student. What should I know as I prepare to leave my country and come to Nova Scotia?

If you are an international student, you should read the following Pre-Departure Guide as you get ready to leave your country and come to Nova Scotia. 

IMPORTANT NOTE: Please read the document carefully --- In some instances, the information only pertains to undergraduate students.

> What is the Graduate Student Orientation schedule?
> Where can I find a list of off-campus accommodations?

If Graduate Studies receives information for off-campus accommodations, they will be posted here for a period of 1 month for your consideration.

> Who is my Graduate Coordinator?

Applied Geomatics - Dr. Ian Spooner
Biology - Dr. Rodger Evans
Chemistry - Dr. Anthony Tong
Computer Science - Dr. Daniel Silver
Education - Dr. Gregory MacKinnon
English - Dr. Lisa Narbeshuber
Geology - Dr. Sandra Barr
Mathematics and Statistics - Dr. Wilson Lu
Political Science - Dr. Can Mutlu
Psychology - Dr. Lisa Price
Recreation Management - Dr. John Colton
Social & Political Thought - Dr. Geoffrey Whitehall
Sociology - Dr. Saara Liinamaa

> How do I register for graduate courses?

You will be registered in the thesis course (if applicable) by the Graduate Studies Officer at the start of each semester for the entirety of the degree program until the requirement is either met, or the time limit is exceeded.

To register in courses other than your thesis, you are required to meet with your Graduate Coordinator when you arrive on campus to establish your schedule. The Graduate Coordinator will forward this information to the Graduate Studies Officer for entry into the student system.

If you are enrolled in a program with a set curriculum (MA in English, MSc in Psychology), you will automatically be registered in those courses by the Graduate Studies Officer once she receives the necessary info from your department.

Registration is only complete once you have paid the required fees through the Student Accounts Office.

IMPORTANT NOTE: If your program start date is Intersession (May) you will be registered in the thesis course in early May. Registration does not take place on a specific date as there are procedures that need to be completed before registration is opened. A current undergraduate student at Acadia can not be registered until after convocation takes place. If your program start date is Fall (September) or Winter (January), you will be registered in the thesis course well in advance.

> How do I add/drop a course after my initial course registration?

To add/drop a course, please contact your Graduate Coordinator. Keep in mind the following Academic Calendar deadlines:

September 15th - Last day to add/drop any Fall or full-year course registrations. Fall or full-year courses dropped after this date will appear on your transcript with a "W".

October 27th - Any Fall course dropped after this date will receive an "F" grade.

January 16th - Last day to add/drop Winter course registrations. Winter courses dropped after this date will appear on your transcript with a "W".

January 16th - Any full-year courses dropped after this date will receive an "F" grade.

March 2nd - Any Winter course dropped after this date will receive an "F" grade.

> What is my Username and Password?

If you've forgotten your Username and/or Password, please refer to the following document: https://hub.acadiau.ca/TDClient/KB/ArticleDet?ID=77

> Can I view my course schedule on-line?

You will be able to view your schedule on-line as soon as your course registration is completed. To do so, you need to login to Acadia Central (https://central.acadiau.ca/my). Click “on-line registration” in the left menu then click "information".

> How do I set up my Acadia network/email account?

You must activate an Acadia e-mail address upon course registration. The email address assigned by Acadia University will be the only address used by Acadia for official communication with you for both academic and administrative purposes. Your email address will be the last 6 digits of your student number and the first initial of your last name @acadiau.ca (ie. 123456a@acadiau.ca). You are responsible for checking your Acadia email account regularly so as to remain current with administrative and academic notifications. It is your responsibility to ensure that time-critical messages are accessed, read, and acted upon in a timely fashion. If you choose to forward University email to another email address, please ensure that the alternate account is active.

Please go to http://setup.acadiau.ca to activate your network and email accounts.  

Support and Information regarding services offered by Technology Services can be found at http://ts.acadiau.ca

> How do I set up my graduate student email alias?

As a graduate student, you have been assigned a secondary email alias (preferrednamelastname@acadiau.ca) . Your preferred name is taken directly from your application form for admissions. If you are unsure what is listed as your preferred name, please login to your Acadia Central account and review your personal info (https://central2.acadiau.ca/my).

Your contacts can reach you at this alternate email address. If you wish, an additional change can be made to allow any email you send using your Office 365 email account to come from this address. This requires Technology Services to work with you to change your primary email address. This change will affect the configuration of any email clients you use (including your mobile devices) as well as your login to Office 365 at http://office365.acadiau.ca .

If you would like to request this change, please submit a service ticket at: https://hub.acadiau.ca/TDClient/Requests/ServiceDet.aspx?ID=104

Acadia Technology Services
https://ts.acadiau.ca
902-585-HELP (4357)
1-888-609-3330

Don't Get Hooked (Phishing that is!)
Verify the authenticity of any Service Alerts from Acadia Technology Services by checking the IT-Security News fees at https://ts.acadiau.ca/home/it-security.html . If your message is not listed there, do not respond to it before verifying with ATS staff that it is a legitimate email.

Please make sure that you are visiting the official ATS news feed page by hovering over the link and confirming that the site starts with https://ts.acadiau.ca . A forged website made to look like our site will not have ts.acadiau.ca at the start of the link.

> Where do I obtain an Acadia ID/Gym Pass/office keys?

Once you are registered you will be able to acquire your student ID/gym pass through the Office of Safety and Security (Student Union Building Rm#519). ONLY Full-time students are provided access to the Acadia Athletics Complex as part of their tuition.

If your dept/school provides you with office space, it is their responsibility to arrange for key access.

> Where can I find a list of tuition fees/fee deadlines?

For fee information, please see our Fee/Funding page.

> I am looking for funding to pursue my graduate program. Where can I find a list of internal/external funding opportunities?

Funding opportunities can be viewed on our Fees/Funding page.

> I have funding - How do I get paid? Where do I find further info regarding payroll?

Awards are paid to you on a bi-weekly basis over the term of the award. Payroll forms can be downloaded from the Payroll website at: http://hr.acadiau.ca/forms.html .

The 3 forms required are:

  • New Hire Information form
  • Federal Personal Tax Credit form
  • NS Provincial Tax Credit form.

Return the completed forms to the Graduate Studies Office. Payroll forms MUST be submitted to Graduate Studies no later than September 15th, 2017 if you wish to use the funds to pay your tuition.

If you have been on the Acadia payroll system in the last 12 months, you are not required to fill out the forms again, unless your banking information and/or mailing address have changed. You just need to notify the Graduate Studies Office. If the Office doesn't hear from you, it is assumed that you will be submitting the forms.

You need to have a Canadian bank account and a Social Insurance Number (SIN) in order to complete the above mentioned forms. If you do not possess a SIN, please go to the following website to find out how you apply: http://www.servicecanada.gc.ca/eng/sin/employers/contract.shtml

If you are being hired within your dept/school as a TA/RA, please contact them directly regarding payment.

Pay advices are viewed on-line by logging into Acadia Central at: https://central.acadiau.ca/my/payadvice

You should also be familiar with the Payroll schedule, cut-off dates, and the acronyms that may show up on your pay advice. Please consult the Payroll website at: http://hr.acadiau.ca/employment/payroll.html

> How do I use my funding to pay my tuition?

If you have AGS/AGTA funding or NSERC/SSHRC/CIHR/NSHRF/NS Provincial Scholarship funding, and wish to use these funds to pay your tuition, please provide a copy of your funding offer prior to the fee deadlines outlined in the Academic Calendar along with your request to the Manager Student Accounts by email at moira.crowell@acadiau.ca . Student Accounts will provide the Payroll Office with the amount of funds to be directed to your student account; this transfer of funds will commence upon the Payroll Office receiving your payroll documents from Graduate Studies. The funding offer could be: a specific letter announcing you as a recipient of an award that clearly states the amount and the period being paid; an email from Graduate Studies offering you an AGS/AGTA; or your funding details might have been included in your offer of admission. The Student Accounts Office will receive a bi-weekly allotment that will pay down your student account balance over the course of the academic year or funding period. 

Graduate Studies is unable to provide a copy of your funding offer documentation.

Your payroll forms for the above mentioned awards MUST be submitted to the Graduate Studies Office no later than September 15th if you wish to use the funds to pay your tuition. If not received by this date, interest will be charged to your Student Account.

  • IF your funding is MORE than your student fees, you will be paid the balance on a bi-weekly basis over the period of the award.
  • IF your funding is LESS than your student fees, you will be responsible for making arrangements to pay the balance.

If you wish to use funds that are being paid to you through your supervisor's grant/contract, the supervisor must provide you with a letter stating the amount and period of the funding. Take this letter to Student Accounts. The letter is required prior to the fee deadlines outlined in the Academic Calendar.

> I am a recipient of an AGTA. What happens now?

As a recipient of an AGTA, your Graduate Coordinator/delegate must complete an AGTA Student Contract with you. You should also refer to the AGTA Policies document.

NOTE: You can not be set up for payment of an AGTA until the Graduate Studies Office receives the signed AGTA contract.

> I just moved. How do I update my mailing address?

To update a mailing address/phone number, please go to: https://central.acadiau.ca/my/apply_2_grad --- you will need to be logged in to make any changes. It is your responsibility to ensure Acadia has your correct local and permanent addresses.

> Where can I obtain a confirmation of enrollment letter?

MSc, MR, and MA students --- To obtain a confirmation of enrollment letter, please email your request to the Graduate Studies Officer,Theresa Starratt . During peak busy periods, letter requests can take up to 2 days to process. IMPORTANT NOTE: This letter can only be provided when a student is registered in the program.

M.Ed. students and PhD Education students --- To obtain a confirmation of enrollment letter, please email your request to the Graduate Education Course Manager, Joy Cunningham. During peak busy periods, letter requests can take up to 2 days to process. IMPORTANT NOTE: This letter can only be provided when a student is registered in the program.

> Where do I find info on/how do I get involved in the AGS?

To learn more about the Acadia Graduate Students' (AGS), please go to: http://theagsa.ca/

You can also follow them on Twitter at: @the_AGSA

You can also follow them on Facebook at: https://www.facebook.com/acadiagradstudents?ref=aymt_homepage_panel

 

> Where do I find information on Acadia's Student Health Plan?

For information on Acadia's Student Health Plan, please visit: https://www.studentbenefits.ca/landingpage?s=23&language=en

For information on the cost of the plan, or deadline to opt out of the plan, please look under the heading ASU Extended Health Plan on our Fee page.

> I'm sick/hurt/etc. Where do I go?

The University offers Student Health Services, which is located in Dennis House. The health team is available to provide medical care and education to Acadia students ONLY! They do not provide services to student spouses or children. They can be reached at 585-1238. You may also want to consult the following website:http://counsel.acadiau.ca/student-health-services.html

There is a public clinic located in the Eastern Kings Memorial Hospital on Earnscliffe Avenue. The clinic is open weekly from 5-9 pm and 10 am-5 pm on Sunday.

There is also an open clinic at Mud Creek Medical located at 12 Elm Ave. The open clinic is from Mon-Thur 9:00am-4:30pm, and Friday 9:00am-2:30pm  The Clinic phone number is (902) 542-3633. 

In an emergency, you should go to the Valley Regional Hospital in Kentville. This is approximately a 20 minute drive from Wolfville.

If you are in need of a family doctor, please call (902) 424-3047. This is an automated service. Leave your name, phone number and area of residence and someone will return your call if there is a doctor taking patients in your area.

> Is there conference travel funding available for graduate students?

If you have been invited to participate at a conference and are looking for funding to attend, please try the following avenues:
1. Apply to the ASU Student Activities Fund at: http://theasu.ca/what-we-offer/student-activities-fund/ 
2. Approach your supervisor/Head/Director;
3. Email the Office of Graduate Studies; and/or
4. Approach your Faculty Dean

> How do I apply for a Leave of Absence from my program?

The Leave of Absence policies are covered in another section of our website. Please see: http://gradstudies.acadiau.ca/Leaves_Extensions.html

> How do I apply for a Thesis extension?

To request a thesis extension, please see our page at: http://gradstudies.acadiau.ca/Leaves_Extensions.html

> Where can I find info on setting up/preparing for my thesis defence?

Information and documentation on theses defenses can be found on our Master's Thesis page.

> Will I have to pay fees if I defend my thesis in the current semester?

If you are a part-time (continuing) student, and plan to graduate in the Fall, your final thesis (i.e., with post-defense changes) MUST be submitted to Graduate Studies by September 29, 2017. Your 2017-18 thesis course registration and continuing fee will be removed from your account upon receipt of your Request for Oral form. 

If you are a part-time student and defend your thesis within the Fall semester (after September 29 but before December 15), all requirements, including final thesis submission, must be completed by December 15. Otherwise, you are AUTOMATICALLY charged the Winter continuing fee.

If you are a part-time student and defend your thesis within the Winter semester (between January 4 but before May 3), all requirements, including final thesis submission, must be completed by May 3rd. Otherwise you are AUTOMATICALLY charged the Spring/Summer continuing fee.

If you are still within your full-time residency, you will be required to pay the remainder of your full-time fees.

> How do I withdraw from Graduate Studies?

If you decide to withdraw from a graduate program, you must first consult with the Graduate Coordinator in your department/school, but then must contact the Graduate Studies Officer (Theresa Starratt) directly. If you have not contacted Graduate Studies, you will be charged the current tuition fees for the academic semester(s).

> Is graduation automatic?

If you have completed all degree requirements for your program, you MUST apply to graduate by the deadline date. The deadline to apply for Fall Graduation is August 31st; the deadline to apply for Spring Convocation is January 26th.

To apply to graduate, sign-on to Acadia Central(Students) under “My Links” you will see an “Apply to Graduate” link.

IF you have missed the deadline to apply, you can find the required form on the Registrar's website. There will be a late fee charged.

By filling out the form, you are listed as a "potential graduate" until the list is reviewed and approved by Senate.

IMPORTANT NOTE: If you are a thesis student and DO NOT meet the final thesis submission deadline, your name will be AUTOMATICALLY removed from the potential graduate list.

> Where do I find information on Spring Convocation?

For details on Convocation, please check the Convocation webpage.

> I have met all my degree requirements and require a degree completion letter. Where can I obtain one?

MSc, MR, and MA students --- To obtain a degree completion letter, please email your request to the Graduate Studies Officer, Theresa Starratt . During peak busy periods, letter requests can take up to 2 days to process.

M.Ed. and PhD Education students --- To obtain a degree completion letter, please email your request to the Graduate Education Course Manager, Joy Cunningham . During peak busy periods, letter requests can take up to 2 days to process.